Dunkin’ employees fired after viral video shows worker dumping water on homeless man

Muhammad said he suffered from chronic homelessness for about 10 years and when he got his life back on track, he dedicated himself to helping others like him. He hosts programs for the homeless in Syracuse through which he said he has known Dufresne for about a year. He said watching the video of Dufresne reminded him of an encounter he had while he was homeless.

“Somebody threw a beer at me and hit me across my face,” he said. “The look I’ve seen in Jeremy’s face was the same look I had when I got embarrassed. That’s why I went out there to advocate for Jeremy.”

Muhammad said Dufresne was traumatized by the experience, but is excited about the support he’s gotten. The GoFundMe started for Dufresne has raised more than $3,500.

The employees involved in the incident have been terminated and the company plans to apologize to Dufresne, according to a statement from Kimberly Wolak, Dunkin’ franchisee and chief operating officer of The Wolak Group. The statement did not say how many employees were fired.

“We were extremely disturbed by the behavior of our employees captured in the video,” Wolak said in the statement. “It not only violated our written policies, but goes against our core values as an organization — which include creating a welcoming and hospitable environment and treating everyone with dignity and respect.”

Wolak added that the company plans to work with local advocates to better educate employees on interacting with the homeless.

Last week, Dunkin’ dropped “Donuts” from its name in a rebranding effort.

Article Appeared @https://www.usatoday.com/story/news/nation-now/2018/10/01/dunkin-donuts-employees-fired-dumping-water-homeless-man/1494239002/

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