Twitter backtracks on block feature after users revolt

Twitter said Thursday that the company’s policies were still evolving and that the block feature remained problematic because some users were fearful that their harassers would be notified when they become blocked.

“Moving forward, we will continue to explore features designed to protect users from abuse and prevent retaliation,” Sippey, the Twitter executive, wrote.

“We’ve built Twitter to help you create and share ideas and information instantly, without barriers. That vision must coexist with keeping users safe on the platform.”

The backlash was a rare event for a company that for the most part has been hailed for championing its users, who now number more than 250 million worldwide.

Although Twitter has made unpopular design tweaks, it has maintained a better policy record than social media rival Facebook Inc, which has repeatedly upset users with abrupt changes to its privacy policies.

(Editing by Matt Driskill and Stephen Coates)

Article Appeared @http://www.reuters.com/article/2013/12/13/us-twitter-abuse-idUSBRE9BC03520131213

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