Chicago’s Deputy Chief Operating Officer Lisa Laws, a “structural engineering nerd” by trade, is generally responsible for making sure our city — its streets and bridges, water systems, city vehicles and buildings — doesn’t crumble beneath our feet.
It’s also her job to make sure that our garbage gets picked up, alley rats get poisoned to death, trees get trimmed, graffiti gets removed, sewers get cleaned out and streetlights get turned on.
Every person who has ever called 311 is probably thinking what I’m thinking — what’s her cell number?
“Yeah, I’m sure everybody wants my number, but no one is going to get it,” Laws said, laughing.
“I already get lots of calls from residents who want their sewers cleaned, trees trimmed and want to know when their street is getting paved and how long it will take.”