Asking people to utilise the laws to help curb corruption, he said the government’s aim was to bring functioning and functionaries under public scanner.
People can question every government department about its performance, financial transactions, tender allotment, besides demanding services in a fixed time frame.
“Some 80 basic services from 13 departments have been brought under the ambit of the Public Services Guarantee Act to be delivered to consumer in a fixed time frame,” he said.
Any official who delays or fails to deliver these services in a fixed time frame is liable for a fine, which shall then be given to be affected consumer, he said.
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